Welcome to HyperDelivery. These terms and conditions outline the rules and regulations for the use of our platform. By accessing this website, we assume you accept these terms and conditions. Do not continue to use HyperDelivery if you do not agree to all of the terms and conditions stated on this page.
Our Role
HyperDelivery is a technology platform that connects customers with local home chefs and vendors ("Vendors"). We provide a digital space for Vendors to showcase their products and for customers to place orders. We facilitate this connection but are not a party to any transaction or agreement between the customer and the Vendor.
Vendor Responsibilities
- Product Quality: Vendors are solely responsible for the quality, safety, and legality of the products they offer.
- Delivery: Vendors are responsible for the delivery of the goods ordered through the platform. HyperDelivery does not handle or manage the physical delivery of items.
- Information: Vendors must provide accurate information about their products, including pricing and availability.
- Product Imagery: Please note that the images shown on the menu are for illustrative purposes only. While our vendors strive to provide accurate representations, the actual items may vary in appearance. The description of the item should be considered the primary reference for what you will receive.
Payments
We provide a QR code generation feature for ease of operation and payment handling between the customer and the vendor. This is a convenience feature to simplify the payment process.
In the rare case of a payment failure or dispute, customers and vendors should first attempt to resolve the issue directly. If a payment issue persists (e.g., a technical failure with a UPI transaction), you should contact your respective UPI provider or bank for assistance. HyperDelivery is not a payment processor and does not assume liability for payment failures.
Limitation of Liability
HyperDelivery is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our service, or the information, content, or materials included. You expressly agree that your use of the platform is at your sole risk.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms of Service on this page.